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How
Outsource Billing In-House
turned out to be the perfect solution?
I am the president of EyeCare Advantage, we are one of the largest HIP
contracted optical providers in Long Island. We are contracted with
other payers as well, and are providing services at many locations on a
large scale.
In the past we were experiencing many of the same problems as other
providers.
The major one being, slow or no communication on claims needing simple
corrections in order to have them processed by the carriers in a timely
fashion.
About four years ago I was introduced to Shoham Consulting, a company
that developed a new business model to solve the problem of outsourcing
medical billing. The idea was very simple - do the outsource billing at
the doctors office. They provide the computers, software and the staff
thus giving us confidence in the billing process, while offloading the
responsibility to manage a billing department.
The success of Shoham Consulting medical billing service is in the
attention to details. Starting with verifying the accuracy of the claim
to addressing all EOB's from carriers not missing
even one charge.
Our collection rate is up dramatically and the follow-up is quick. The
communication is excellent as they are located right in our office.
Dr. Steven Ashinoff
EyeCare
Advantage
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