FAQ for the Outsource billing in-house service.
Do you submit secondary claims to
Medicaid?
Will
the associate from your company work in my medical office?
What
initial setup costs or annual renewal fees are there?
Where
is Outsource Billing In-House
offered?
Can you
serve multiple specialties within a single practice?
Is your
employee entering data in my office, using a web-based medical billing
service?
How much
space do I need
to allocate for your
associate to work?
Can I
have the software customized to my need and
have special reports generated for me? At what cost?
Will I be
able to access the billing system?
How easy
will it be for me to use the billing system?
What
type
of invoicing does the billing software
support?
Can the
billing software support patients in more
then one medical office?
Can you do the
medical billing off-site?
Can the
billing software support patients in more
then one medical office?
OK, I
am convinced whom should I call?
Q.
Do you submit secondary claims to Medicaid?
Q.
Will
the associate from your company work in my medical office?
A. Yes, the associate will work in your medical office, this is the key
to
the success of our service. Your office manager will be working very
close on a day to day basis with our associate to fulfill one need -
bill and follow-up with insurance company.
Q.
What
initial setup costs or annual renewal fees are there?
A. None. We get paid ONLY
when you get paid.
Q.
Where
is Outsource Billing In-House
offered?
A. We are currently offering our unique on-site services
in Manhattan,
Queens, Nassau,
Suffolk and New
Jersey.
For other location we can provide the usual off-site outsourcing
medical billing.
Q.
Can
you serve multiple specialties within a single practice?
A. Absolutely, our system effortlessly supports this kind of practice.
Q.
Is
your employee entering data in my office, using a web-based medical
billing service?
A. No, this is NOT an ASP (Application Service Provider) model.
The software and database are installed
in your office.
There is absolutely no connection between our clients,
insuring the highest degree of data security.
Q.
How
much space do I need to allocate for your associate to work?
A. One desk and one chair is all that is needed for our associate. We
will
provide all the hardware and software to support the billing system.
Q.
Can
I have the software customized to my need and have special reports
generated for me? At what cost?
A. As our goals are the same - to provide you with friction free
billing.
Any customization will be done at no extra cost including developing
special reports that will give you more control of your cash flow.
Q.
Will
I be able to access the billing system?
A. We will install dedicated computers at our expense including
networking
installation and hardware for you and your office manager. This will
allow you to run reports and view information in the system any time
you wish.
Q.
How
easy will it be for me to use the billing system?
A. The billing software was design specifically with the end user in
mind
making the billing software as easy to use and navigate. Finding
information is easy, as is generating reports.
Q.
What
type of invoicing does the billing software support?
A. The software supports Electronic Billing and paper invoicing
HCFA-1500,
Medicaid NY, N-F3
(for no-fault) and C-4 Workers Compensation.
Q.
Can
the billing software support patients in more then one medical
office?
A. The billing software supports multi company billing.
Q.
Can you do the medical billing off-site?
A. Yes,
If you don’t have the extra space but are interested in
outsourcing your medical billing it could be done off-site giving you
24x7 access to the billing system for reporting and analyzing.
Q.
OK,
I am convinced whom should I call?
A. Call us today at (800) 601- 1455 for more information.
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